SSmartSupply Media
FAQ

Answers to what clinic owners ask us most.

How is SmartSupply Media different from a typical agency?+

We're a growth partner, not a social media agency. Every deliverable is tied to patient acquisition, consultations, and revenue — not vanity metrics.

Who do you work with?+

Medical spas, medical clinics, plastic surgeons, dentists, dermatologists, hair restoration, wellness clinics, hormone and weight loss clinics, hair salons, spas and massage clinics.

What does a typical engagement look like?+

Content production, paid Meta and Google campaigns, lead funnels, CRM automations, email and SMS — all working as one system with monthly strategy meetings.

How many videos do you produce monthly?+

Our minimum content package includes 15–20 professional videos per month, plus photography and post-production.

What's the recommended ad spend?+

For most clinics we recommend approximately $2,000/month on Meta Ads and $1,500/month on Google Ads — adjusted to your market and goals.

How long before I see results?+

Most clinics see qualified consultations within the first 30 days, and compounding growth from month three onward once creative, funnels and audiences are optimized.

Do I need a website first?+

Not necessarily. We can start with a high-converting landing page and funnel, and design a full website in parallel if needed.

Do you handle appointment booking?+

Yes. We integrate your CRM and calendar so leads book directly, with automated SMS and email follow-up to maximize show-up rates.

Do you offer contracts?+

We work on rolling monthly agreements with a short initial commitment while systems are built. No long lock-ins after that.

Will you work with my existing team?+

Absolutely. We collaborate with in-house managers, front desk staff and existing creators to strengthen — not replace — your team.

Who owns the content?+

You own every video, photo, ad and landing page we produce for you.

Do you help with offers and pricing?+

Yes. Offer strategy is a core part of our discovery — the offer is often the biggest lever on conversion.

Do you provide reporting?+

You get a live analytics dashboard plus a monthly performance and strategy meeting.

What if I already run ads?+

We audit existing accounts and either take over, rebuild, or run alongside — whichever produces better numbers.

Can you help with reviews and reputation?+

Yes. Automated review requests, response management and reputation systems are included.

Do you work with multi-location clinics?+

Yes. We build unified brand systems with per-location targeting, tracking and reporting.

Do you handle events?+

Yes. Open house events, VIP nights, product launches and treatment demonstrations — end-to-end.

How is pricing structured?+

Retainers scaled to your services and market. Ad spend is separate. We give you a clear proposal after the discovery call.

How do we start?+

Book a free strategy call. We'll audit your marketing, share opportunities, and outline a proposed system.

Is there a discovery fee?+

No. The initial strategy call is free and you'll leave with actionable insights whether we work together or not.

Ready when you are

Ready to Grow Your Clinic?

Let's build a marketing system that consistently generates qualified patients and helps your business grow every month.